Services
Cloud & Connectivity Services
BringCom prides itself in providing high-performance connectivity solutions in challenging areas on the continent of Africa. The company has built Pan-African networks using Ethernet, MPLS and/or DIA services. BringCom is one of the few companies in East Africa who completed E-Access and E-Line MEF certification in Djibouti, Kenya and Uganda. Recently, BringCom deployed its new SD-WAN services using the award-winning Versa platform as well as the first edge-cloud computing service using the Gig.tech platform.
BringCom Edge Cloud Services
BringCom is offering Edge Cloud Services in Africa via its partnership with Gigify Africa. Gigify Africa is a Ugandan based Provider of Public, Private, and Hybrid Cloud solutions.
BringCom is offering local distributed and scalable Cloud Services for Enterprises and Governments in East Africa on a Pay-as-you-go and Subscription models, delivering Digital Infrastructure as a Services (IaaS) at very competitive rates. We are offering a local multi-country solution capable of performing in multi-cloud environments. Our solution is an add-on to the larger Cloud Service Providers such AWS or Azure and offer a distribution layer for Tech companies who require local presence (data sovereignty) for the African continent for either privacy purposes or technological (Edge computing) reasons.
BringCom Edge Cloud services are available in Uganda, Kenya, Tanzania, Rwanda, Zambia, and eventually in a minimum of 25 countries in Sub-Saharan Africa.
Our Products Include:
Virtual Data Centers
Virtual Machines (Compute)
Storage
Containers
Security
Automation
BringCom SD-WAN Service
BringCom is paving the way for next-generation WAN services in East and West Africa.
Since 2019, the company is providing SD-WAN services with in-depth security capabilities to corporate customers, telecom managed service providers and SaaS platform operators in East and West Africa. BringCom delivers Versa Network’s best-in-class SD-WAN capabilities as part of its Software Defined Networking (SDN)/Virtual Network Function (VNF) platform. After achieving MEF CE 2.0 Certification in East Africa in early 2018, BringCom rolled out its SD-WAN platform in East Africa in 2019 with its East-Africa hubs located in Nairobi, Kenya and Kampala, Uganda.
Versa’s SD-WAN solution combines full multi-tenancy, multiple deployment options, zero-touch provisioning and a broad set of security functions to enable corporate customers and solution providers to create high value managed service offerings. As a result, enterprise customers are able to leverage these new capabilities to manage their WAN costs while simplifying their operations and improving application performance. Additional benefits also include resilient connectivity and critical security functions like next-generation firewall and secure web gateway that automatically integrate with other networking functions. BringCom is offering the most advanced carrier-grade, cloud-native SD-WAN services in the region, which will contribute to improving business continuity and economic
BringCom White Label SD-WAN Program
BringCom is offering its SD-WAN services via a white-label program to African and International telecommunications service providers. As a reseller, you will pay license fees to access the SDN operating and Analytics Software and the Flex VNF license per CPE. All required Hardware is included with the license fee (Gateway, Director, Controller). CPE hardware can be sourced directly by Partner (BringCom and its Partners can work together to benefit from volume pricing).
BringCom Dedicated Internet Access (DIA) Service
Corporations are increasingly relying on cloud-based applications for administrative and operational services. BringCom’s Dedicated Internet Access (DIA) is a cost-effective solution to connect your business applications and services with guaranteed quality and maximum flexibility. BringCom solutions give you the ability to bundle your DIA service alongside other BringCom WAN or SD-WAN connectivity services (for instance using a hybrid network configuration combining DIA and MPLS services).
BringCom Managed MPLS Service
BringCom Ethernet Services
BringCom’s Ethernet Services, known as Carrier Ethernet Services, provide high performance connectivity solutions for your business applications domestically or internationally. Ethernet is a trusted standards-based technology that is scalable up to 100 Gbps with committed bandwidth guarantees and burstable ports to meet sudden increases in data requirements. BringCom has completed E-Access and E-Line MEF certification in East Africa (Djibouti, Kenya and Uganda).
Project Management
BringCom staff feature extensive experience delivering exceptional customer service across the African continent. Each project manager has end-to-end ownership across all orders, as opposed to navigating departmental handoffs common in other companies. Our project managers are responsible for managing each order at an individual level, including last mile delivery, and our staff have extensive local supplier management experience specializing in anticipating problems and resolving issues as they arise. BringCom’s project management team provides detailed installation documents at the completion of every order to ensure service continuity moving forward.
Supplier Management
Partnered suppliers are provided with comprehensive training and support along with standardized project management tools and service methodologies provided by BringCom. We work alongside our partners to fill infrastructure gaps and believe strongly in the potential of local staff and suppliers.
BringCom strengthens supplier relationships further by investing in personal training and staff development, including scholarship funding
Risk Management
We deliver every service with detailed documentation, including risk assessment and contingency plans for specific orders. BringCom’s staff are able to communicate on a multilingual basis which, alongside our cultural competency built over many years, provides us the agility to adapt rapidly to challenges as they arise. In addition, our close relationships with our suppliers ensure that we are constantly updated on any regulatory, political, and/or environmental changes as they develop.
Together, our risk assessment protocols strengthens our customer service and are key to BringCom’s planning and operational processes.
Customer Service
BringCom’s customer service is supported by our backbone infrastructure including regional hubs in Washington, D.C., London, Nairobi, Djibouti, Kampala and Lagos. We are dedicated to serving customer’s needs and offer 24/7/365 support from our Network Operation Centers (NOCs) based out of BringCom’s Sterling, Virginia, USA headquarters, Ugandan subsidiary, Datanet, Djibouti Teleport and Niger offices. Our dispersed locations ensure customers are met with timely solutions regardless of location and our backup facilities have been instrumental in mitigating disruptions caused by environmental, health and political crises.
Our state of the art troubleshooting software and staff technicians provide help and support to diagnose problems as they arise and solve in a swift manner. All together, with being able to communicate on a multilingual basis with our trusted suppliers, allows BringCom to address and resolve problems quickly and efficiently.
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